Contiene: - PREFACE–World Insurance Report 2018: The state of the industry - Assessing future readiness in unpredictable times - How can you use the WIR? - Executive Summary - Accelerating digital adoption to meet new challenges - Playing catch-up with other industries, sectors - Digital to break traditional customer interaction limitations - New challenges ahead as BigTechs make advances
- Digital agility.a key to long-term success - Disruptive market forces drive the digital agility quest - All-inclusive digital agility - Building InsurTech capabilities through collaboration and a cloud-native approach
- The path forward: building future-ready operating models - Business imperatives for the insurer of the future - Building a digitally-integrated ecosystem to become future-ready
