Contiene: - Preface - Executive summary - The evolving risk landscape creates demand for new personal and commercial lines of insurance - Customers feel unprotected from emerging risks and perceive a coverage gap with existing insurance products - Insurers’ product pipelines lack alignment with customers’ growing concern over emerging risks - Customers are increasingly willing to share data and pay extra for better risk prevention services - Value-added risk-prevention services and new business models offer insurers an opportunity for innovation and profit when supported by critical capabilities - Future insurers will act as a partner through involvement in customers’ daily lives, and as a preventer that provides risk-control advice – all while continuing to be a payer that covers potential loss - Appendix – References - Methodology 33
